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If the customer is a new customer with no previous accounts and wishes to deposit more than $10,000 in cash as entered by the bank teller, the application notifies the bank teller that the amount exceeds the federally mandated limit regarding such cash transactions. The application then presents to the bank teller the required cash transaction form online, transferring the information from the application. When the bank teller completes reviewing the form, the bank teller indicates to the application that the form is correct. The form is printed out for the customer's signature, and the account is opened. |
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If the customer is a new customer and has a negative checking account history, the application notifies the bank teller. The application cancels the transaction. |
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At customer request, the bank teller indicates to the application that she wants to close an account. The bank teller enters the account number of the account. The application prompts the teller to ask the customer for his driver's license and Social Security number to verify that the customer is authentic. After the bank teller indicates to the application that the customer is authentic, the application prints out the account number, customer information, and current balance. The balance is then zeroed out, the master bank transaction repository is updated, and the account closed. |
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If the account being closed is inactive, the application notifies the bank teller. The application cancels the transaction. |
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If the bank teller indicates to the application that the customer is not authorized to close the account, the application cancels the transaction. |
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If the customer is authorized to close the account, but the account is deficient, or the customer owes money to the bank, and the account being closed is the last or only one the customer had, the application notifies the bank teller. In the case when there's enough money in the account, the bank teller has the option of performing the use case Withdraw Funds on behalf of the bank in the amount of the debt owed. |
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If the account number entered by the bank teller is incorrect, the application informs the bank teller. The correctness of the account number is determined in one of two ways: |
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1. The account number entered by the bank teller is compared with all account numbers in the bank account repository. |
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2. The second, fourth, and ninth digits in the ten-digit account number must always add up to 24 (to reduce the risk of errors due to keying more than one key simultaneously or other typos). |
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